Frequently Asked Questions
Everything you need to know about bringing quality design home.
What is the standard shipping timeframe for furniture?
In-stock items typically ship within 2-5 business days. Once dispatched, delivery usually takes 1-2 weeks depending on your location and the size of the item.
Do you offer a trial period for your products?
Yes, we offer a 30-day in-home trial. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of delivery.
What kind of materials do you use in your sofas?
We prioritize high-quality materials including full-aniline Italian leathers, kiln-dried solid wood frames, and high-resiliency foam to ensure both comfort and durability.
Does my furniture come with a warranty?
All Poly & Bark products are backed by a 1-year limited warranty that covers defects in materials and workmanship under normal household use.
Is assembly required for your furniture?
Assembly requirements vary by product. Many of our sofas only require attaching the legs, while tables may require more involved setup. Detailed instructions and tools are included in every box.
Do you offer financing options?
Yes, we partner with Affirm to provide flexible payment plans, allowing you to pay for your purchase over time with monthly installments.